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Banking & Financial Services
CCB NY needed to streamline collaboration between the front and back offices while maintaining strict compliance with internal policies and security regulations. Managing millions of documents across treasury, finance, and compliance functions had become a challenge, leading to task redundancy, manhour inefficiencies, limited physical storage space, and slow retrieval times. Disaster recovery readiness and data security were also key concerns in such a highly regulated environment.
The goal was to automate document workflows, reduce redundancy, minimize physical storage requirements, and establish secure storage with disaster recovery capabilities—all while improving operational efficiency across departments.
DocPlace deployed an intelligent DMS platform customized to the needs of the financial sector. It automatically recognized and classified a wide variety of financial documents, (e.g., Foreign Exchange, Money Market records, FxSwap, and refinancing files, etc.) without requiring manual entry. Document workflows were integrated into seamless, automated steps, from scanning to repository storage, while fully aligning with internal compliance and security standards. Implementation included structured training and change management to ensure smooth adoption with minimal disruption.
Manual archiving was eliminated, improving manhour efficiency by more than 120 percent. Over five million documents were securely processed and archived, while retrieval times dropped from weeks to just seconds. With robust disaster recovery capability in place, CCB’s treasury back office, finance, and compliance teams now work within a unified, secure, and intelligent document management environment.
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DocPlace moved all of Nexus' documents to one secure platform that is instantly searchable with natural language Al. This allowed Nexus to ditch DocuWare, DocuSign, and multiple shared drives.
DocPlace moved all student and financial records to a secure, Al-enabled cloud platform, replacing Pandadoc, Google Drive, Paylocity (HR Data), and traditional shared drives.
